http://www.euroitx.com/content/2007.php News update - offshoring and outsourcing - ITO and BPO en-us http://www.netccm.com/ netCCM Studio bridges the gap between developers and project management to ensure consistent, efficient development processes. Based on component-based modelling (CBM) development processes become more cost-efficient and much more predictable without additional effort. Thu, 01 May 2008 00:00:00 +0100 http://www.netccm.com/ http://www.itweb.co.za/sections/business/2008/0804301100.asp?A=OTS&S=Outsourcing&O=FPLEAD South Africa will have a hard time convincing international players to participate in the local offshoring market, as long as local big businesses outsource to other destinations like South East Asia and China. Wed, 30 Apr 2008 00:00:00 +0100 http://www.itweb.co.za/sections/business/2008/0804301100.asp?A=OTS&S=Outsourcing&O=FPLEAD http://searchcio.techtarget.com/news/article/0,289142,sid182_gci1310812,00.html# The educational DNA in Vietnam is much more in research and development and the science side of computer engineering. Wed, 23 Apr 2008 00:00:00 +0100 http://searchcio.techtarget.com/news/article/0,289142,sid182_gci1310812,00.html# http://www.cio-today.com/story.xhtml?story_id=111005X1YLIL Since the inception of its "technocratic" government in 2004, Egypt has been ranked as the number one global economic reformer in two out of three years as an investor-friendly environment by the World Bank. The new government has set about making changes to attract more foreign direct investment into the country. Mon, 21 Apr 2008 00:00:00 +0100 http://www.cio-today.com/story.xhtml?story_id=111005X1YLIL http://www.zdnetasia.com/news/business/0,39044229,62040381,00.htm While market observers believe that India is facing increasing competitive pressure, there appears to be no serious threat to India's outsourcing dominance in the short term. Fri, 18 Apr 2008 00:00:00 +0100 http://www.zdnetasia.com/news/business/0,39044229,62040381,00.htm http://newsinfo.inquirer.net/breakingnews/infotech/view/20080414-130317/EU-trade-mission-eyes-BPO-firms Philippines: Team Europe is rounding up business process outsourcing (BPO) companies for a trade mission planned for second half of the year. Launched last week, Team Europe is a task force whose goal is to promote the Philippines as a BPO destination. It is spearheaded by the European and British chambers of commerce in the country. Mon, 14 Apr 2008 00:00:00 +0100 http://newsinfo.inquirer.net/breakingnews/infotech/view/20080414-130317/EU-trade-mission-eyes-BPO-firms http://www.pcworld.com/businesscenter/article/144413/europeans_less_ready_to_offshore_says_forrester.html Unlike companies in the U.S. and the U.K., firms in Continental Europe are still hesitant to outsource work offshore to countries like India, according to research by Forrester. "We are seeing only a few large offshore deals from Continental Europe, because companies there are still testing the waters, and the ramp up is very slow," Sudin Apte, an analyst at Forrester. Thu, 10 Apr 2008 00:00:00 +0100 http://www.pcworld.com/businesscenter/article/144413/europeans_less_ready_to_offshore_says_forrester.html http://www.vnunet.com/vnunet/news/2213694/outsourcing-risk-security A study into companies that outsource code development has found that six out of 10 do not include security specifications. Mon, 07 Apr 2008 00:00:00 +0100 http://www.vnunet.com/vnunet/news/2213694/outsourcing-risk-security http://business.inquirer.net/money/topstories/view/20080403-128035/Supply-of-IT-workers-falling-short-of-demand The Philippines faces a shortage of information technology workers despite a steady 10-percent increase in the talent pool yearly in the past five years Thu, 03 Apr 2008 00:00:00 +0100 http://business.inquirer.net/money/topstories/view/20080403-128035/Supply-of-IT-workers-falling-short-of-demand http://www.contractoruk.com/news/003728.html Going forward, offshore outsourcing was identified as the biggest growth area for outsourcing. Twenty-six per cent of respondents currently offshore overseas, while a further 31% said they will be doing so by 2010. Wed, 02 Apr 2008 00:00:00 +0100 http://www.contractoruk.com/news/003728.html http://www.arabianbusiness.com/514764-link-development-opens-italy-office-to-target-europe LINK Development has announced the opening of its first office in Italy, to target customers in Europe. Wed, 26 Mar 2008 00:00:00 +0100 http://www.arabianbusiness.com/514764-link-development-opens-italy-office-to-target-europe http://news.xinhuanet.com/english/2008-03/20/content_7826659.htm The Philippine Software Industry Association is forming a consortium that will market Philippine-made software overseas. Thu, 20 Mar 2008 00:00:00 +0100 http://news.xinhuanet.com/english/2008-03/20/content_7826659.htm http://www.eetimes.com/news/latest/showArticle.jhtml?articleID=206904245 Wipro Ltd., one of India's largest outsourcing companies, is eyeing expansion in Europe and the U.S. as part of the next phase of globalization. The $5 billion IT services firm plans to open two new software development centers in the U.S. and is studying a sizable acquisition in technology R&D in Germany. Mon, 17 Mar 2008 00:00:00 +0100 http://www.eetimes.com/news/latest/showArticle.jhtml?articleID=206904245 http://blog.symbyo.com/2008/03/egypts-smart-village-is-software.html President of the French Sophia Antipolis Foundation Senator Pierre Laffitte expressed his sincere admiration of Egypt’s Smart Village describing it as a success model to other technology parks during his recent visit to the park. Wed, 12 Mar 2008 00:00:00 +0100 http://blog.symbyo.com/2008/03/egypts-smart-village-is-software.html http://www.computerweekly.com/Articles/2008/03/10/229780/india-losing-crown-as-off-shoring-destination-says.htm IT services suppliers have turned the focus of their offshore sourcing strategies away from the established centers of India, according to new research from Pierre Audoin Consultants (PAC). Mon, 10 Mar 2008 00:00:00 +0100 http://www.computerweekly.com/Articles/2008/03/10/229780/india-losing-crown-as-off-shoring-destination-says.htm http://www.pac-online.com/pac/pac/live/pac_world/pac/rapport/index.html?document=pac_sitsi_reports/press_release/PR_Offshore_US_0803&xsl=press_release Major IT services vendors have turned the focus of their offshore sourcing strategies away from the established centers of India, according to new research from Pierre Audoin Consultants (PAC). Sat, 01 Mar 2008 00:00:00 +0100 http://www.pac-online.com/pac/pac/live/pac_world/pac/rapport/index.html?document=pac_sitsi_reports/press_release/PR_Offshore_US_0803&xsl=press_release http://www.computing.co.uk/computing/news/2210844/outsourcing-moves-away-india China, Morocco and Hungary are the new locations of choice for offshore centres Fri, 29 Feb 2008 00:00:00 +0100 http://www.computing.co.uk/computing/news/2210844/outsourcing-moves-away-india http://www.forbes.com/technology/2008/02/29/mitra-india-outsourcing-tech-enter-cx_sm_0229outsource.html Information technology and IT-enabled services will employ 4 million people in 2008 and account for 7% of gross domestic product and 33% of India's foreign-exchange inflows, according to Nasscom, an Indian IT industry organization. Fri, 29 Feb 2008 00:00:00 +0100 http://www.forbes.com/technology/2008/02/29/mitra-india-outsourcing-tech-enter-cx_sm_0229outsource.html http://360vendormanagement.com/2008/02/26/more-on-outsourcing-vendor-metrics-operational-metrics/ With increasingly complex vendor management programs and more interest in developing outsourcing and services relationships, it is no surprise that measuring vendor performance is an increasingly important topic on vendor management executives’ agendas. Tue, 26 Feb 2008 00:00:00 +0100 http://360vendormanagement.com/2008/02/26/more-on-outsourcing-vendor-metrics-operational-metrics/ http://www.computerworlduk.com/management/it-business/services-sourcing/news/index.cfm?newsid=7173 Outsourcing IT jobs to offshore locations doesn't always deliver the cost-savings and management benefits it promises, especially for smaller companies... Sun, 24 Feb 2008 00:00:00 +0100 http://www.computerworlduk.com/management/it-business/services-sourcing/news/index.cfm?newsid=7173 http://www.pr-usa.net/index.php?option=com_content&task=view&id=71120&Itemid=9 Having built up a substantial client database in Europe, Sirius feels it is time to cross the water; and what better place to do it than at CeBIT, the world’s largest annual trade fair for information and telecommunications technology in Hannover. Sat, 16 Feb 2008 00:00:00 +0100 http://www.pr-usa.net/index.php?option=com_content&task=view&id=71120&Itemid=9 http://www.itweek.co.uk/itweek/news/2209809/outsourcing-industry-gains A number of outsourcing reports have been released this week that all indicate the outsourcing industry is gaining strength. Fri, 15 Feb 2008 00:00:00 +0100 http://www.itweek.co.uk/itweek/news/2209809/outsourcing-industry-gains http://bits.blogs.nytimes.com/2008/02/14/offshore-outsourcings-next-wave-how-high/?ref=technology The first wave of offshore outsourcing was in computer programming, sending software development and maintenance abroad, mainly to India. The next wave, well underway, is shipping back-office business tasks overseas, like finance, payroll, claims processing, procurement and the like. Thu, 14 Feb 2008 00:00:00 +0100 http://bits.blogs.nytimes.com/2008/02/14/offshore-outsourcings-next-wave-how-high/?ref=technology http://www.cio.co.uk/concern/resources/features/index.cfm?articleid=633&pagtype=samecat An optimised blend of onshore and offshore operations often delivers the best long-term results to a business Wed, 13 Feb 2008 00:00:00 +0100 http://www.cio.co.uk/concern/resources/features/index.cfm?articleid=633&pagtype=samecat http://www.arabianbusiness.com/510925-egyptian-outsourcing-industry-still-confident-of-global-customers Egypt's contact centre industry remains bullish about its ability to attract global customers, despite service interruptions in the past two weeks. Tue, 12 Feb 2008 00:00:00 +0100 http://www.arabianbusiness.com/510925-egyptian-outsourcing-industry-still-confident-of-global-customers http://www.webwire.com/ViewPressRel.asp?aId=58648 The growth of the IT industry in Russia has been remarkable. According to the estimates of Russian information agency RosBalt, in 2007 the IT market in Russia grew by 25 percent compared to the previous year; the market has maintained that growth rate for a number of years in the past. The increasing local market need for IT professionals, exceeding existing supply, resulted in the first signs of the industry consolidation. Fri, 08 Feb 2008 00:00:00 +0100 http://www.webwire.com/ViewPressRel.asp?aId=58648 http://www.ilimitada.net:14080/iWebSite/iWebSite_News.aspx?NewsId=34 The Colombian company develops mobile services for EURO 2008 with Swisscom and Vodafone Live. Thu, 07 Feb 2008 00:00:00 +0100 http://www.ilimitada.net:14080/iWebSite/iWebSite_News.aspx?NewsId=34 http://www.informationweek.com/news/showArticle.jhtml?articleID=206103523 Berlin -- Romania's entry into the European Union in January 2007 has catalyzed interest in the country's software industry. In the past 18 months, a spate of acquisitions has highlighted Romania's appeal as an Eastern European "near-shoring" hub. Mon, 04 Feb 2008 00:00:00 +0100 http://www.informationweek.com/news/showArticle.jhtml?articleID=206103523 http://www.vnunet.com/itweek/news/2208453/nasscom-blow-offshoring New report recommends Indian providers focus on domestic market Wed, 30 Jan 2008 00:00:00 +0100 http://www.vnunet.com/itweek/news/2208453/nasscom-blow-offshoring http://www.vnunet.com/crn/news/2208405/skills-gap-fuel-outsourcing Figures from e-skills has revealed a 50 per cent drop in IT students over the last five years Wed, 30 Jan 2008 00:00:00 +0100 http://www.vnunet.com/crn/news/2208405/skills-gap-fuel-outsourcing http://www.gpic.nl/cbitrip.htm In order to provide detailed information about the IT opportunities in Colombia and Ecuador, a unique IT Study Tour will take place from 19 – 26 April 2008. It will be organized by GPI Consultancy on behalf of CBI (Center for the Promotion of Imports from Developing Countries), a Dutch government agency. Tue, 29 Jan 2008 00:00:00 +0100 http://www.gpic.nl/cbitrip.htm http://news.zdnet.co.uk/software/0,1000000121,39292467,00.htm IT consultancy Accenture has advised businesses to accept Web 2.0 working practices but to beware of possible impacts on the IT department. Tue, 29 Jan 2008 00:00:00 +0100 http://news.zdnet.co.uk/software/0,1000000121,39292467,00.htm http://www.cio.co.uk/concern/resources/features/index.cfm?articleid=607&pagtype=samecat Although overseas outsourcing was at one time compared with corporate treachery, the pace of change has been slower than IT staff feared. Mon, 28 Jan 2008 00:00:00 +0100 http://www.cio.co.uk/concern/resources/features/index.cfm?articleid=607&pagtype=samecat http://www.infoworld.nl/idgns/bericht.phtml?id=002570DE00740E18002573DA00003E13 Outsourcing IT jobs to offshore locations doesn't always deliver the cost-savings and management benefits it promises, especially for smaller companies, according to survey results released Wednesday by Robert Half Technology. Sun, 27 Jan 2008 00:00:00 +0100 http://www.infoworld.nl/idgns/bericht.phtml?id=002570DE00740E18002573DA00003E13 http://www.roberthalftechnology.com/portal/site/rht-us/menuitem.8e8f9ba1fb1aaad656932a0202f3dfa0/?vgnextoid=368b9926053d8010VgnVCM1000002d3ffd0aRCRD&javax.portlet.prp_392cb099d6a955fd8bbe7a8902f3dfa0_request_type=RenderPressRelease&javax.portlet.prp_392cb099d6a955fd8bbe7a8902f3dfa0_releaseId=2105 Despite the attention focused on the outsourcing of technology jobs overseas, a recent survey by Robert Half Technology shows that the majority of U.S. companies are not engaged in the practice. Wed, 23 Jan 2008 00:00:00 +0100 http://www.roberthalftechnology.com/portal/site/rht-us/menuitem.8e8f9ba1fb1aaad656932a0202f3dfa0/?vgnextoid=368b9926053d8010VgnVCM1000002d3ffd0aRCRD&javax.portlet.prp_392cb099d6a955fd8bbe7a8902f3dfa0_request_type=RenderPressRelease&javax.portlet.prp_392cb099d6a955fd8bbe7a8902f3dfa0_releaseId=2105 http://www.tpi.net/newsevents/news/releases/080117-GR.html According to the latest TPI Index from sourcing advisory firm TPI, 2007 witnessed a landmark regional shift with Europe, the Middle East and Africa (EMEA) taking the lead in outsourcing activity. 2007 was the first year ever that both the number of contracts and the total contract value (TCV) in EMEA exceeded those measures in the Americas. Wed, 23 Jan 2008 00:00:00 +0100 http://www.tpi.net/newsevents/news/releases/080117-GR.html http://www.vnunet.com/vnunet/news/2207365/uk-businesses-love-outsourcing-india he use of Indian IT service providers by large UK businesses shows no signs of waning, according to a national UK study by sourcing advisory firm EquaTerra. Wed, 16 Jan 2008 00:00:00 +0100 http://www.vnunet.com/vnunet/news/2207365/uk-businesses-love-outsourcing-india http://www.vnunet.com/itweek/news/2207180/predictions-2008-outsourcing Outsourcing relationships and destinations are changing, and vendor management is as important as ever, according to new analyst reports. Mon, 14 Jan 2008 00:00:00 +0100 http://www.vnunet.com/itweek/news/2207180/predictions-2008-outsourcing http://www.vnunet.com/itweek/news/2207135/kenya-outsourcing-business In response to political protests and violence following the elections in Kenya, Kenya’s Business Process Outsourcing and Contact Centre Association held an emergency meeting. Mon, 14 Jan 2008 00:00:00 +0100 http://www.vnunet.com/itweek/news/2207135/kenya-outsourcing-business http://www.computerweekly.com/Articles/2008/01/14/228892/how-to-manage-a-globalised-it-workforce.htm Tabloids warn of the dangers of unmanaged workforce migration that is created by offshoring IT, call centres and other support functions. Mon, 14 Jan 2008 00:00:00 +0100 http://www.computerweekly.com/Articles/2008/01/14/228892/how-to-manage-a-globalised-it-workforce.htm http://www.morganchambers.com/press_office/141 UK businesses keen to maintain their love affair with India - according to national study of top outsourcing contracts. Fri, 11 Jan 2008 00:00:00 +0100 http://www.morganchambers.com/press_office/141 http://www.computerweekly.com/Articles/2008/01/11/228879/contracting-for-effective-multi-sourcing-strategies.htm Multi-sourcing IT arrangements can reduce risk and maximise market expertise by enabling customers to avoid over-dependence on a single supplier and assign services to those who offer the best deal. Fri, 11 Jan 2008 00:00:00 +0100 http://www.computerweekly.com/Articles/2008/01/11/228879/contracting-for-effective-multi-sourcing-strategies.htm http://www.itbusinessedge.com/blogs/sts/?p=285 One of the most interesting takeaways from a recent internetnews.com article about Gartner’s near-term predictions for the outsourcing market is the statement that software-as-a-service is “giving companies a viable alternative to traditional outsourcing providers.” Thu, 10 Jan 2008 00:00:00 +0100 http://www.itbusinessedge.com/blogs/sts/?p=285 http://www.businessweek.com/globalbiz/content/jan2008/gb20080110_489999.htm?chan=globalbiz_europe+index+page_top+stories Research firm Gartner expects healthy growth in both IT and business process outsourcing, but says companies will split up contracts among several providers and countries. Thu, 10 Jan 2008 00:00:00 +0100 http://www.businessweek.com/globalbiz/content/jan2008/gb20080110_489999.htm?chan=globalbiz_europe+index+page_top+stories http://services.silicon.com/bpo/0,3800004865,39169615,00.htm Global outsourcing is predicted to grow by 8.1 per cent this year as companies turn towards smaller contracts. Thu, 10 Jan 2008 00:00:00 +0100 http://services.silicon.com/bpo/0,3800004865,39169615,00.htm http://www.internetnews.com/ent-news/article.php/3720431 IT outsourcing deals don't garner the splashy headlines they did just two or three years ago, but that doesn't mean enterprise customers are suddenly averse to turning to outside providers for help with their most important technology projects. Wed, 09 Jan 2008 00:00:00 +0100 http://www.internetnews.com/ent-news/article.php/3720431 http://www.computingsa.co.za/article.aspx?id=675608 Until now, companies sending some of their IT operations offshore have generally followed two broad paths - they have either outsourced to a third party services provider overseas, or launched their own ‘captive centre’ at the offshore destination. Wed, 09 Jan 2008 00:00:00 +0100 http://www.computingsa.co.za/article.aspx?id=675608 http://www.foxbusiness.com/markets/industries/finance/article/gartner-says-worldwide-outsourcing-market-grow-81-percent-2008_428277_9.html The global outsourcing market continues to grow at a steady pace, with a forecast growth rate of 8.1 percent in 2008. Tue, 08 Jan 2008 00:00:00 +0100 http://www.foxbusiness.com/markets/industries/finance/article/gartner-says-worldwide-outsourcing-market-grow-81-percent-2008_428277_9.html http://knowledge.computing.co.uk/2008/01/offshoring-driv.html Analyst Gartner predicts the global outsourcing market will grow at a steady pace of 8.1 per cent in 2008 - and such growth will be driven by multisourcing and offshoring. Tue, 08 Jan 2008 00:00:00 +0100 http://knowledge.computing.co.uk/2008/01/offshoring-driv.html http://www.vnunet.com/itweek/news/2206587/rise-hosted-spells-gloom-3732882 This year will see in a shift in the IT services market as firms turn to direct sourcing from hosted software providers, rather than traditional outsourcing opportunities, according to industry experts. Mon, 07 Jan 2008 00:00:00 +0100 http://www.vnunet.com/itweek/news/2206587/rise-hosted-spells-gloom-3732882